For help for children and young people, go to:
Phone us for an appointment, advice or support. We will believe and support you, and treat you with respect.
You don’t have to be referred, or speak to the police, to see us.
Please be aware that we are not a walk-in service. Please only come to the Havens if you have an appointment.
Call 020 3299 6900, 24 hours a day, 7 days a week.
We can:
Call 020 3299 1599 for advice about support we can give if the assault was over seven days ago. This phone line is open Monday to Friday, 9am to 5pm. It is closed on weekends and bank (public) holidays.
You can also go to our follow-up care page.
If you were assaulted more than 12 months ago, we can give you information about other support organisations that can help you.
We are committed to non-judgemental care and support regardless of the circumstances. If there is anything you feel we should know, or we can do to support you, please tell us.
This could be aspects of your personal life, for example, your gender, sexuality, neurodiversity, faith or cultural background that might be important for us to know when thinking about and discussing your needs.
When you make an appointment, let us know if you need an interpreter, and we will arrange one for you.
Interpreters will respect your privacy and keep to a strict code of confidentiality.
Our self-help guide includes: